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Part 1

• How Perception, Attention, Thinking, Emotions, and Memories Interact to Produce Behavior

• I Think, Therefore I Feel:  Consciousness and Emotions.

• Understanding Affect:  Expressing Emotions.  Do Facial Expressions and Body Language Accurately Reflect Emotions?

• How Many Emotions Are There?  How Many Are Basic Emotions?

• Positive and Negative Emotions:  The Good, the Bad, and the Ugly.

• Moods and Emotions:  How Core Beliefs Affect Cognitive Appraisals.

• What Just Happened Here?  Recognizing The Five Major Personality Traits.

• Does Our Mood State Reflect Our Personality Structure?

• Worried Sick:  How Negative Moods Contribute to Anxiety and Depression.

• Principles Of Emotional Intelligence (EQ):  What It Is And Why It Is Important?

• Grow Up:  Why Learning, Experience, and Maturity Influence Emotional Intelligence Abilities.

Part 2

• Emotional and Social Intelligence:  Understanding and Managing the Emotions of Self and Others.

• Social Relationships, Love, and Happiness:  How Emotional Intelligence Improves Life Satisfaction.

• Emotional Intelligence, Stress, and Resilience:  Changing Thinking to Manage Negative Emotions.

• The Stress Response and Worrying:  The “Goldilocks” Effect.  

• Living the Hopeful Life:  How Emotional Intelligence Leads to Resilience and Optimism.

• Distress and Disease:  The Impact of Emotional Intelligence on Behavior, Mental Disorders, and Chronic Illness.

• Pharmacological Interventions in Emotional Intelligence:  Helping to Manage Stress, Chronic Pain, Anxiety, and Depression.

• The Role of Emotional and Social Intelligence in the Healthcare Workplace:  Better Rapport with Patients and Colleagues.

• Do Dentists Have High Emotional Intelligence?  Coping With Dental Fear. 

• Having a Successful Work Life: The Role of Emotional Intelligence in Job Performance and Satisfaction.

• Occupational Stress and Burnout:  Recognition, Prevention, and Management.

• How Emotional Intelligence Helps Healthcare Professionals Become Better Managers and Leaders

Learning Objectives

1. Outline the characteristics of emotions and their importance in human social behavior.
2. List the five major domains of emotional intelligence.
3. Explain the effects of emotional intelligence and social intelligence on love, happiness, and work.
4. Describe strategies to improve self-awareness, self-management, social awareness, and relationship skills.
5. Explain how emotional intelligence impacts mental disorders, chronic illness, provider-patient relationships, and stress management.
6. Outline how the information in this course can be utilized to improve patient care and patient outcomes.
7. Describe, for this course, the implications for dentistry, mental health, and other health professions.